Austrian Airlines Lost & Found

Austrian Airlines Lost & Found

If you've lost an item during your flight with Austrian Airlines, here's how you can proceed:

Reporting a Lost Item

Online: Austrian Airlines has a dedicated Lost & Found section on their website where you can report your lost item. You’ll need to provide details such as your flight number, the type of item, and any other relevant information to help locate it.

Phone: You can also contact Austrian Airlines’ Lost & Found department by phone for assistance.

After Reporting

Once you’ve reported the lost item, Austrian Airlines will check if it’s been found and will contact you with updates. You will be provided with a reference number for tracking purposes.

Items are typically held for a specific period of time. If the item is found, you will be notified about how to arrange its return.

Timeframe

Austrian Airlines generally retains lost items for a few weeks, but it’s best to report a lost item as soon as possible to increase the likelihood of recovery.

Items Lost Onboard

If you’ve lost an item on the aircraft, it's advised to contact Austrian Airlines immediately after your flight. In-flight items are often turned in by the crew to the Lost & Found department for tracking and retrieval.

Liability

While Austrian Airlines will do their best to locate and return your item, they are not liable for any lost property.

It's important to act quickly and provide all necessary details to help expedite the recovery of your belongings.

For further information on lost items, please contact Austrian Airlines Reservation and Information Hotline at +43 5 1766 1000 / 24-hour Service Hotline at +43 1 70148 1000.