Brussels Airlines Lost & Found

Brussels Airlines Lost & Found

If you have lost an item during your journey with Brussels Airlines, you can follow these steps to report and recover it:

At the Airport

Immediate Reporting

If you realize you’ve lost an item at the airport or onboard a Brussels Airlines flight shortly after disembarking, the first step is to visit the Lost & Found department at the respective airport or the Brussels Airlines local office immediately.

Provide detailed information about the item, including a description, estimated time, and place it was lost. This helps staff initiate a quicker search.

Contacting the Airline

If the item was lost onboard the aircraft, inform the Brussels Airlines ground staff at your arrival airport. Providing the flight number, seat number, and a clear description of the item increases the likelihood of recovery. Staff may assist in checking if the item was retrieved during the aircraft's cleaning and turnaround process.

Online Reporting

Brussels Airlines typically offers a form or contact option through their official website for reporting lost items. Travelers should submit as many details as possible, including personal contact information, to ensure timely updates.

Claiming Lost Items

If the item is found, you’ll be contacted and given instructions on how to collect it. You may need to present valid identification and proof of ownership, such as a description or purchase receipt. Some items may be sent to your address, depending on local policies and item value.

Important Notes

Airports or Brussels Airlines may not keep perishable, hazardous, or low-value items for extended periods. Unclaimed items are usually held for a limited time before being donated or disposed of according to local regulations.

It’s recommended to act quickly and contact the airline or airport Lost & Found as soon as possible to increase the likelihood of recovering your belongings.

For further information on lost items, please contact Brussels Airlines directly at +32 2 723 23 62 (24/7 in English).