GOL Linhas Aéreas Unaccompanied Minors Policy
GOL Linhas Aéreas provides a service for unaccompanied minors (UMs) to ensure their safety and comfort during travel.
Here are the key aspects of their unaccompanied minor policy:
Eligibility
Age Range: The service is available for children aged 5 to 14 years. Children
aged 15 to 17 can also use the service, though it is optional.
Younger Children: Children under 5 years old must be accompanied by an adult and
cannot travel alone.
Booking the Service
Reservation: The unaccompanied minor service must be requested at the time of
booking or added later by contacting GOL’s customer service. An additional fee
applies.
Information Required: Parents or guardians must provide details about the person
dropping off and picking up the child, including contact information and
identification.
At the Airport
Check-in: The child must be checked in at the airport by a parent or guardian,
who must stay at the airport until the flight departs.
Supervision: GOL staff will supervise the unaccompanied minor throughout the
journey, including during connections and while boarding and disembarking.
In-Flight
Seating: Unaccompanied minors are typically seated near the cabin crew to
facilitate supervision.
Assistance: The crew will provide special attention to the child, including help
with meals and any other needs.
Arrival
Pick-Up: The person designated to pick up the child must present valid
identification and comply with any specific procedures set by GOL at the
destination airport.
These policies may differ, however, so you should check with GOL Linhas Aéreas for a description of its rules and services and any additional
charges that may apply.
For further information on Unaccompanied Minors Policy, please contact
GOL Linhas Aéreas directly at +55 11 2128 4040.
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