Air Burkina Lost & Found
If you've lost an item while traveling with Air Burkina, it's important to act
promptly to increase the chances of recovery. Here's what you should do:
At the Airport: Immediately after noticing the loss, report it to the Lost &
Found or Luggage Complaints desk at the arrival airport. Air Burkina advises
passengers to report any issues before exiting through customs, as claims made
afterward may not be covered.
Contact Air Burkina Directly: If you're unable to report the loss at the
airport, reach out to Air Burkina's customer service. You can use the contact
form available on their official website.
Call the Call Center: For immediate assistance, contact Air Burkina's Call
Center during their operating hours:
Monday to Friday:
Morning: 07:30 - 12:00
Afternoon: 15:00 - 18:00
Saturday:
Morning: 09:00 - 11:30
Contact Numbers:
+226 25 49 23 43
+226 25 49 23 44
+226 25 49 23 45
+226 25 49 23 46
+226 25 49 23 48
Mobile: +226 61 29 38 04
Provide Detailed Information: When reporting a lost item, include comprehensive
details such as:
•
Description of the item (color, size, brand, distinguishing features)
•
Last known location and time
•
Your contact information
Follow Up: Keep in touch with Air Burkina's customer service for updates on your
lost item. They will guide you through the process and inform you of any
developments.
Remember, timely reporting and providing detailed information are crucial in
recovering lost items.
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