Croatia Airlines Lost & Found

Croatia Airlines Lost & Found

If you have lost an item during your journey with Croatia Airlines, you can follow these steps to report and recover it:

At the Airport

Immediate Reporting

If you realize you've lost an item at the airport or onboard shortly after disembarking, visit the airport’s Lost & Found department or the Croatia Airlines local office immediately.

Provide clear details about the lost item - such as description, last known location, and your flight details.

Contacting the Airline

If the item was lost onboard a Croatia Airlines flight, contact their local handling office at the arrival airport as soon as possible. Having your flight number, seat number, and item description will help speed up the search.

Online Reporting

Croatia Airlines may offer an online form or email contact for lost items. Visit their official website for the most updated information on how to submit a claim.

Alternatively, you can also call their customer service directly for guidance.

Claiming Lost Items

Recovered items are usually held at the airport’s Lost & Found or the airline’s local office.

To retrieve your belongings, proof of ownership (such as a description or receipt) and valid identification will be required.

It’s recommended to act quickly and contact the airline or airport Lost & Found as soon as possible to increase the likelihood of recovering your belongings.

For further information on lost items, please contact Croatia Airlines directly at 072 500 505 (within Croatia only) / +385 1 66 76 555 (overseas) or email to contact@croatiaairlines.hr.