Scandinavian Airlines Lost & Found

Scandinavian Airlines Lost & Found

Scandinavian Airlines (SAS) provides a Lost & Found service to help passengers recover misplaced items during their journey.

Whether an item is lost on board, at the airport, or in checked baggage, SAS offers various ways to report and track lost belongings.

Lost Items Onboard

If you leave an item on an SAS flight, contact the Lost & Found office at your arrival airport.

Found items are usually handed over to the airport’s Lost & Found department, as SAS does not store them directly.

Lost Items at the Airport

Items misplaced at check-in, security, or within airport terminals should be reported to the respective airport’s Lost & Found department.

Each airport has its own procedure for handling lost property.

Lost or Delayed Baggage

If your checked baggage is missing, visit the SAS Baggage Service Office at the airport and file a Property Irregularity Report (PIR).

Track your baggage using the WorldTracer system.

If baggage is not found within 21 days, passengers may be eligible for compensation under SAS’s baggage policy.

How to Report & Claim Lost Items

Online: Some airports allow online Lost & Found reporting.

Customer Service: Contact SAS or the relevant airport’s Lost & Found office.

Collection: If found, passengers must present identification and proof of ownership to retrieve their items.

It’s recommended to act quickly and contact the airline or airport Lost & Found as soon as possible to increase the likelihood of recovering your belongings.

For further information on lost items, please contact Scandinavian Airlines directly at +46 8 797 3010.