EgyptAir Cancellation and Refund

EgyptAir Cancellation and Refund

EgyptAir provides a cancellation and refund policy based on fare conditions, ticket type, and the reason for cancellation.

Passengers are advised to review the fare rules before booking to understand applicable fees and refund eligibility.

Cancellation Policy

✔️ Refundable Tickets: Passengers can cancel their booking and request a refund, subject to applicable cancellation fees.

✔️ Non-Refundable Tickets: These tickets are not eligible for a refund, but passengers may receive a travel credit for future flights in some cases.

✔️ Cancellation Timeframe: Fees may vary based on when the cancellation is made. Canceling closer to departure usually incurs higher charges.

✔️ No-Show Policy: If a passenger fails to cancel before departure and does not board the flight, the ticket may be forfeited with no refund.

Refund Process

Online Refund Request: Passengers who booked through EgyptAir’s website can submit refund requests online.

Travel Agency Bookings: If the ticket was purchased through a travel agent, passengers must contact the agency directly for cancellation and refund procedures.

Processing Time: Refunds may take 7 to 21 business days, depending on the payment method and bank processing times.

Special Cases

If EgyptAir cancels a flight, passengers are entitled to a full refund or alternative travel arrangements at no extra cost.

Medical emergencies or extenuating circumstances may be considered for exceptions, subject to documentation.

Passengers are encouraged to check the specific fare rules on their ticket or contact EgyptAir for clarification.

For more detailed assistance on cancellation and refund terms, please contact EgyptAir directly at +20 2 2696 6000.