Nile Air Cancellation and Refund

Nile Air Cancellation and Refund

Nile Air provides ticket cancellation and refund services according to the fare conditions attached to each booking. The refund value and applicable charges depend on the ticket type, route, payment method, and timing of the cancellation request.

Cancellation Policy

Passengers requesting cancellation must review the fare rules stated during booking. Promotional and discounted tickets may include restrictions on cancellation, changes, or refunds.

Refundable Tickets

Tickets purchased under refundable fare conditions may qualify for a refund after applicable cancellation fees and administrative charges are deducted.

The refundable amount is calculated based on unused flight segments, fare conditions, airport taxes, and any applicable airline charges.

Non-Refundable Tickets

Certain lower fare categories do not permit voluntary refunds after purchase. In these cases, passengers may not receive the base fare back, although unused government taxes may be refundable where regulations allow.

Flight Changes and Rebooking

Passengers who wish to change their travel date or flight may request modifications through Nile Air offices, website services, or authorized travel agents. Change fees and fare differences apply according to the ticket conditions.

Airline-Initiated Schedule Changes

If Nile Air cancels a flight or makes significant schedule adjustments, affected passengers may receive alternative travel arrangements or refund options according to airline procedures.

Refund Processing

Approved refunds are returned through the original payment method used during ticket purchase. Processing time depends on the payment channel, financial institution procedures, and ticket issuing method.

Travel agency bookings must normally be processed through the original issuing agency.

Additional Service Refunds

Optional services, including additional baggage or selected paid services, are refundable only under conditions specified by Nile Air. Voluntary cancellation of a ticket does not automatically qualify additional service fees for reimbursement.

Passengers should retain booking confirmations, payment receipts, and ticket information when submitting refund requests.

For more detailed assistance on cancellation and refund terms, please contact Nile Air directly at 19415 (Local) / +20 2 2696 8000 (International).