Air India Check-in Information
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Passengers traveling with Air India can Check-in conveniently with the
check-in options provided as below:
Web Check-in
You can check-in through Air India website www.airindia.in and make selection of
your seat on- line and print boarding pass at the convenience of your office or
residence. If you have baggage to deposit, you are requested to report
sufficiently in advance before check-in closure at airports.
Kiosk Check-in
Self Service check-in Kiosks are available at some airports to enable you to
check-in yourself and obtain boarding pass from the Kiosk machine. This facility
is presently available for purely domestic flights. If you have baggage to
deposit, please contact Air India check-in agent before check-in closure at
airport.
Effective 10th May kiosk check in will not be available on all Alliance Air (AI
9000 series) flights till further notice.
City Check-in
City Booking Offices in select metro cities offer City check-in facility to
passengers holding confirmed booking and travelling with hand baggage only.
Additionally, at Delhi, City Check-in facility / Baggage drop at some stations
on the Airport Metro Express Line has also been introduced.
Mobile Check-in
Download the Air India Mobile App from App Store for Iphone and Google Play for
Android phone from your mobile handset and you will not only be able to check-in
for your flight , but also choose the seat of your choice, check time table
information and access Air India contact centre information.
You can check-in on all Air India flights (domestic as well as International)
that you are booked on, except for Code Share flights and all Alliance Air (AI
9000 series) flights.
Please collect your boarding pass printout from Air India check-in counters at
the airport.
Check in Counter Closure Timing at Indian Airports
For domestic flights, counter closing time is 45 minutes (60 minutes for
Domestic leg of International flight) before departure.
Counters for flights (both Domestic and International) operating from
International Terminal close 60 minutes before departure of flight.
For domestic leg of the International flights operating from the International
Wing of Terminal 3 at Delhi IGI Airport, counters will close 60 minutes prior
departure.
Passengers are advised to report at the check in counters well in time.
Recommended Reporting Time
Domestic Flights :
75 Minutes
Before Departure
International Flights :
150 Minutes
Before Departure
Departing from Leh/Srinagar/Jammu Airports :
120 Minutes
Before Departure
Domestic leg of International Flights :
120 Minutes
Before Departure
For further information on check-in, please contact Air India Call Center 24x7
All India Toll Number 1860 233 1407 from MTNL/BSNL lines and Mobile / landline
Numbers of most Private Telecom Operators in India only.
For Callers from USA : Toll Free Number : +1 - 888 634 1407 (Toll Free)
For Callers from Canada : Toll Free Number : +1 - 888 634 1407 (Toll Free)
For Callers from UK : +44 - 203 757 2760
For Callers from France : +33 - 1 874 06644
For Callers from Germany : +49 - 6925511337
For Callers from Australia : Toll Free Number : +61 - 3 701 98270
For Callers from Singapore : +65 - 3157 3780
For callers from all other foreign locations (International Chargeable Calls)
For callers from any location other than India, the AI Contact Centre can also
be reached through +91 116 932 9333 / 9999. All calls made to these
numbers are chargeable to the callers by their telecom service provider as per
applicable international call rates.
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