Aer Lingus Lost & Found

Aer Lingus Lost & Found

If you have lost an item during your journey with Aer Lingus, you can follow these steps to report and recover it:

At the Airport

Immediate Reporting

If you realize you've lost an item at the airport or onboard shortly after disembarking, visit the airport's Lost & Found department or Aer Lingus’ local office immediately.

Provide details about the item, including a description, time, and place it was lost.

Contacting the Airline

If the item was lost onboard the aircraft, Aer Lingus staff can assist in retrieving it. Be sure to report your flight number, seat number, and a detailed description of the lost item.

Online Reporting

Aer Lingus offers an online form for reporting lost items. Visit the airline’s official website and navigate to the Lost Property section to file a claim.

Claiming Lost Items

Found items are usually stored at the airport's Lost & Found office or at Aer Lingus’ designated office.

You will need to provide proof of ownership (such as a description or receipt) along with valid identification to retrieve your item.

Contact Information

For assistance with lost items, contact Aer Lingus’ customer service or the local office at the relevant airport.

Important Notes

Perishable or hazardous items may not be stored.

Items unclaimed for a specific period may be disposed of or donated, depending on the policies of the airport or Aer Lingus.

It’s recommended to act quickly and contact the airline or airport Lost & Found as soon as possible to increase the likelihood of recovering your belongings.

For further information on lost items, please contact Aer Lingus directly at (01) 761 7834 (Ireland) / 0333 004 5000 (UK) or at WhatsApp message on +353 87 1508593.