Aer Lingus Cancellation and Refund

Aer Lingus Cancellation and Refund

Cancellation Policy

Voluntary Cancellations

Passengers can cancel bookings through the Aer Lingus website, mobile app, or by contacting customer service. Refund eligibility depends on the fare type purchased - Flex and Business fares are typically refundable, while Saver fares are often non-refundable.

Involuntary Cancellations

If Aer Lingus cancels a flight, passengers are entitled to a full refund or the option to rebook on an alternative flight at no additional cost, subject to availability.

Refund Process

Refund requests can be submitted online through the Aer Lingus “Manage Trip” section or by contacting customer service. Processing time for refunds may vary depending on the original payment method.

Important Notes

Refund eligibility is based on the fare conditions at the time of booking. Certain fees, including service charges, may be non-refundable. Travel insurance, if purchased, may cover some non-refundable costs..

Passengers are encouraged to check the specific fare rules on their ticket or contact Aer Lingus for clarification.

For more detailed assistance on cancellation and refund terms, please contact Aer Lingus directly at (01) 761 7834 (Ireland) / 0333 004 5000 (UK) or at WhatsApp message on +353 87 1508593.