Jin Air Cancellation and Refund

Jin Air Cancellation and Refund

Jin Air provides cancellation and refund options according to the fare purchased, route, and timing of the request. Fare conditions are displayed during booking and form part of the ticket agreement.

Cancellation Policy

24-Hour Booking Cancellation

Passengers may cancel eligible reservations shortly after ticket issuance where permitted under applicable regulations and fare conditions. Eligibility depends on the country of purchase and ticket type.

Voluntary Cancellation

Passengers wishing to cancel before departure may submit requests through Jin Air's website, mobile application, customer service centre, or airport ticket office. Cancellation fees vary according to fare type, travel route, and the timing of the request.

Non-Refundable Tickets

Certain promotional and discounted fares are non-refundable after ticket issuance. Taxes and government charges may remain refundable where permitted by applicable regulations.

Refundable Tickets

Flexible fare products permit refunds after applicable cancellation charges have been deducted in accordance with the fare rules.

Flight Disruptions

Passengers affected by flight cancellations, significant schedule changes, or operational disruptions initiated by Jin Air may select rebooking, travel credit where available, or an eligible refund.

Refund Policy

Eligible Refunds

Approved refunds are returned to the original payment method used during purchase. Refund eligibility depends upon the unused portion of the ticket and applicable fare conditions.

Refund Processing

Processing time varies according to payment method, financial institution, and local banking procedures. Credit card refunds may require additional processing time before appearing on the card statement.

Optional Services

Refunds for prepaid seat selection, baggage, and other optional services are provided when the airline cancels the associated flight or when required under applicable fare conditions. Voluntary cancellations follow the terms applicable to each purchased service.

For more detailed assistance on cancellation and refund terms, please contact Jin Air directly at +82 1600 6200.