Malaysia Airlines Children Flying Alone Policy
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Policy
If your child is travelling alone, Malaysia Airlines Special Assistance Crew is
on hand to provide friendly reassurance and guidance. The service is mandatory
for children ages 5-12 traveling without an adult.
Malaysia Airlines have special programmes for unaccompanied young passenger (YPTA),
which refers to a child who has reached the 5th but not the 15th birthday and is
not accompanied by his/her parents, guardians or a passenger aged 18 years or
more. (the conditions under which minors are permitted to travel, however, may
differ based on point of departure.
For this reason, we advise you to contact your nearest Malaysia Airlines office
for more details).
If there is a long wait before boarding, your child is invited to relax and
enjoy some light refreshments at the Malaysia Airlines Special Assistance
Lounge. When it’s time to board, they will be accompanied to the boarding gate
and handed over to the cabin crew, who will make sure they are comfortably
settled in.
On arrival, Malaysia Airlines staff will accompany your child through
immigration and baggage collection, before handing your child over to the
appointed guardian at the arrival gate.
This service must be requested upon reservation of ticket.
For further information on Children Flying Alone Policy, please contact Malaysia
Airlines 24-hour Call Centre at 1 300 88 3000 (Within Malaysia) / +603 7843 3000
(From Overseas) or contact your local air ticketing agent.
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