Royal Air Maroc Lost & Found

Royal Air Maroc Lost & Found

If you have lost an item during your journey with Royal Air Maroc, you can follow these steps to report and recover it:

At the Airport

Immediate Reporting

If you discover that you’ve lost an item at the airport or onboard a Royal Air Maroc flight, you should report it as soon as possible. Visit the Lost & Found office at the arrival airport or contact Royal Air Maroc's local airport office immediately to initiate the search.

Provide key information such as your flight number, seat number, date of travel, and a detailed description of the lost item.

Contacting the Airline

If you believe the item was left onboard, notify Royal Air Maroc staff at the airport or contact their customer service center. Flight and seating details, along with a description of the item, will help the staff locate your belongings more efficiently.

Online Reporting

While Royal Air Maroc does not offer a dedicated online lost item form, inquiries can typically be made through their customer service email or by calling their call center. If the item was lost in a specific airport, you may also check with that airport's Lost & Found department directly.

Claiming Lost Items

Items that are recovered will be held at either the airport’s Lost & Found office or Royal Air Maroc’s local station. To claim your item, you will need to provide proof of ownership and personal identification.

Important Notes

Unclaimed items may be held for a limited time depending on airport policy.

Perishable or prohibited items may be discarded without notice.

Prompt reporting increases the chance of item recovery.

It’s recommended to act quickly and contact the airline or airport Lost & Found as soon as possible to increase the likelihood of recovering your belongings.

For further information on lost items, please contact Royal Air Maroc directly at 3260 / 089000 0800 (Local) / +212 5224 89797 (International) or email to callcenter@royalairmaroc.com.