SilkAir

SilkAir (Singapore) Private Limited is a full service regional airline with its head office in Airline House in Singapore; previously the head office was on the fifth storey of the SIA Superhub in Singapore.

SilkAir (MI/SLK) (photo credit to Aldo Bidini)

It is a wholly owned subsidiary of Singapore Airlines and operates scheduled passenger services from Singapore to 41 cities in 15 countries in Southeast Asia, the Indian Subcontinent, East Asia and Australia.

As the regional wing of Singapore Airlines, it serves the short to medium haul destinations in the Singapore Airlines Group network. SilkAir are codeshares with Scoot and Singapore Airlines and its operation hubs is located at Singapore Changi Airport.

SilkAir HQ Customer Service Hotline in Singapore:

Head Office (HQ)	Tel Number	Office Hours
SilkAir 05D Airline House 25 Airlines Road Singapore 819830	+65 6223 8888	24x7

Queries handled by SilkAir Office including:

Flight Ticket Booking
Flight Ticket Cancellation
Flight Ticket Rescheduling
Web / Mobile App Check-in
Airport Counter Check-in
Self Service Kiosk Check-in
Unaccompanied Minor
Baggage Allowance
Duty Free Allowance
Flight Information
Airport Lounges
Visa Information
In-Flight Meals

Missing Luggage
Immigration Services
In-Flight Wifi
Airport Wifi
In-Flight Entertainment
In-Flight Duty Free Items
Airport Facilities
Delayed Flights
VIP Lounge Service
Corporate Reward Program
PPS Club
Animals and Pets

Airport Transfers
Sports Equipment
Airport Transportation
Seats Enquiries and Selection
KrisFlyer Program
Visa on Arrival
Transit Information
Receipts and Refunds
SilverKris Lounge
KrisFlyer Gold Lounge
Trip Insurance

SilkAir Cabin Crew

On 18 May 2018, Singapore Airlines announced that the SilkAir fleet would undergo a major cabin product upgrade from 2020 before being fully merged into the parent company. As part of the merger, SilkAir's website was discontinued and integrated into Singapore Airlines' website on 31 March 2019 with the airline itself folded into SIA by the end of January 2021.

It has ceased operations on 28 January 2021 after merged with Singapore Airlines.

Before boarding to SilkAir, you may want to check the information for:

Baggage Allowance

Check-in Information

Aircraft & Seats Map

Unaccompanied Child

Sales Offices

Singapore Tourism

Airlines in Singapore