Singapore Airlines Lost & Found

Singapore Airlines Lost & Found

If you've lost an item while traveling with Singapore Airlines, here's how to proceed:

For Items Left Onboard or Checked Baggage

Report Immediately: Upon arrival, visit the Lost & Found Office at the airport to file a report. Ensure you receive a copy of this report.

Obtain Reference Number: After reporting, you'll receive a 10-character File Reference Number. This number is essential for tracking your case.

Track Your Baggage: Use the Baggage Portal to monitor the status of your missing items by entering your File Reference Number and last name.

For Items Lost Within Changi Airport

Contact Changi Airport's Lost & Found: If you misplaced an item within the airport premises, reach out to Changi Airport's Lost and Found Services.

For Items Left in Singapore Airlines Lounges in Singapore

Contact SATS Lost & Found: SATS manages lost items in these areas. You can search for your lost personal items through their platform.

Additional Assistance

Contact Singapore Airlines' Lost & Found Office: For immediate help, reach out to the nearest Singapore Airlines Lost & Found Office.

Email: baggageservice@hallmark-aviation.com

Phone: +1 (866) 767-2247 ext 2 (available 24/7)

Fax: +1 (310) 602-6320

Mailing Address:

Central Baggage Services
380 World Way
Los Angeles, CA 90045
USA

If your baggage remains un-located after seven days, contact your local Lost & Found Office to file a claim or consider making a claim through your travel insurance.

For damaged or missing items, you can fill out a form, and Singapore Airlines will respond within four working days.

For further assistance, you can also contact Singapore Airlines through their contact form.

Remember to act promptly and provide as much detail as possible about your lost item to increase the chances of recovery.

For further information on lost items, please contact Singapore Airlines Lost & Found Office directly at +1 (866) 767-2247 ext 2 (available 24/7)