Singapore Airlines Cancellation and Refund

Singapore Airlines Cancellation and Refund

Singapore Airlines' cancellation and refund policies are designed to provide flexibility, depending on the fare type and ticket conditions.

Here are the general guidelines:

Cancellation

Refundable tickets

You can cancel your flight and request a refund according to the terms and conditions of the ticket.

Non-refundable tickets

Generally, these tickets are not refundable. However, in some cases, you may be eligible for a partial refund, particularly if the cancellation is due to special circumstances such as medical reasons or flight disruptions.

Changes

You can make changes to your booking (subject to availability and fare rules), but fees may apply depending on the fare type.

Refund

Refund requests can be made online through the Singapore Airlines website or by contacting their customer service.

The refund process can take up to 6 weeks, depending on the payment method used and the nature of the booking.

If your flight was canceled by Singapore Airlines, you may be entitled to a full refund or alternative travel options.

It’s advisable to review your specific ticket’s terms or speak to a Singapore Airlines representative to understand the exact refund eligibility based on your booking.

For more detailed assistance on cancellation and refund terms, please contact Singapore Airlines directly at +65 6223 8888 (24 hours Contact Centre).