SriLankan Airlines Lost & Found

SriLankan Airlines Lost & Found

If you have lost an item during your journey with SriLankan Airlines, you can follow these steps to report and recover it:

At the Airport

Immediate Reporting

If you realize you've lost an item at the airport or onboard shortly after disembarking, visit the airport's Lost & Found department or SriLankan Airlines' local office immediately.

Provide details about the item, including a description, time, and place it was lost.

Contacting the Airline

If the item was lost onboard the aircraft, SriLankan Airlines staff can assist in retrieving it. Make sure to report your flight number, seat number, and a detailed description of the lost item.

Online Reporting

SriLankan Airlines may provide an online form or email contact for reporting lost items. Visit their official website to check the most up-to-date process for submitting a lost item claim.

Claiming Lost Items

Found items are typically held at the airport’s Lost & Found office or the airline's baggage service counter.

You may need to present valid ID and offer proof of ownership, such as a description, photo, or purchase receipt, to claim your item.

Contact Information

To inquire about lost items, contact SriLankan Airlines' customer service or the baggage services office at the airport where the item was lost or the flight arrived.

Important Notes

Perishable, hazardous, or prohibited items may not be stored.

Unclaimed items may be disposed of, donated, or handled according to airport or airline policy after a certain period.

It’s recommended to act quickly and contact the airline or airport Lost & Found as soon as possible to increase the likelihood of recovering your belongings.

For further information on lost items, please contact SriLankan Airlines directly at +94117 77 1979 (Within Sri Lanka : 1979).