Eva Air Lost & Found

Eva Air Lost & Found

If you have lost an item during your journey with EVA Air, the airline provides Lost & Found services to help you recover it. The process varies depending on where you misplaced the item—onboard, at the airport, or in the lounge.

Lost Items Onboard an EVA Air Flight

If you realize you've left something on the plane after disembarking, contact EVA Air’s Lost & Found office at your arrival airport as soon as possible.

The airline will assist in locating and storing the item if found. Unclaimed items are usually kept for a limited period before disposal or donation.

Lost Items at the Airport or Lounge

If you lost an item at the airport, including security checkpoints or immigration, contact the airport’s Lost & Found department directly.

If the item was left in an EVA Air VIP Lounge, contact the lounge staff or the airline’s local office.

How to Report a Lost Item

Contact EVA Air’s Lost & Found office at your arrival airport.

Provide detailed information about the lost item (color, brand, size, special markings).

Include flight details, seat number, and contact information.

If found, EVA Air will arrange for pickup or shipping (shipping fees may apply).

It’s recommended to act quickly and contact the airline or airport Lost & Found as soon as possible to increase the likelihood of recovering your belongings.

For further information on lost items, please contact EVA Air Reservation & Ticketing Hotline at +886-2-25011999.