Eva Air Cancellation and Refund

Eva Air Cancellation and Refund

EVA Air offers cancellation and refund options based on fare rules, ticket type, and the point of purchase. Below are the key details regarding cancellations and refunds.

Cancellation Policy

Refundable Tickets: Passengers with refundable tickets can cancel and request a refund, though cancellation fees may apply.

Non-Refundable Tickets: These tickets usually cannot be refunded, but some may allow refunds with a penalty.

Award Tickets: Mileage redemption tickets may be refundable, but mileage re-deposit fees could apply.

Refund Eligibility

Tickets purchased via the EVA Air website, mobile app, or official ticketing offices are eligible for online refund requests.

Tickets bought from travel agencies must be refunded through the same agency.

Refund processing time depends on payment method and can take up to 7-14 business days for credit card payments.

How to Request a Refund

- Visit the EVA Air website and navigate to the "Manage Booking" section.

- Enter your ticket number and passenger details to check refund eligibility.

- Submit a refund request (fees may be deducted).

- Wait for confirmation and refund processing.

Passengers are encouraged to check the specific fare rules on their ticket or contact Eva Air for clarification.

For more detailed assistance on cancellation and refund terms, please contact EVA Air Reservation & Ticketing Hotline at +886-2-25011999.