Emirates Lost & Found

Emirates Lost & Found

If you have lost an item while traveling with Emirates, you can report and track it through their Lost & Found service.

The process varies depending on where you lost the item:

Lost Items at the Airport

If you misplaced an item at the airport (before check-in, at security, or after landing), contact the Lost & Found office of the respective airport.

Emirates does not handle items lost in airport terminals, baggage claim areas, or security checkpoints.

Lost Items Onboard an Emirates Flight

If you lost an item onboard an Emirates aircraft, it will be handed over to the Lost & Found department at your destination airport.

You can contact Emirates customer service or the Lost & Found office at your arrival airport to check for your item.

Lost Checked Baggage (Delayed, Damaged, or Missing)

If your checked baggage is missing, report it immediately upon arrival at the Emirates Baggage Services Desk in the airport.

You will receive a Property Irregularity Report (PIR) with a reference number to track your baggage.

Emirates uses the WorldTracer system to help locate lost baggage.

If the baggage is not found within 21 days, it may be considered lost, and you could be eligible for compensation.

How to Report a Lost Item or Baggage Issue

Online: You can submit a report on the Emirates website under the Lost & Found section.

Phone or Airport Office: Contact the Emirates customer service or visit the Lost & Found office at your arrival airport.

Contact Information

Dubai International Airport (DXB) Lost & Found (For items lost at Dubai Airport):

Phone: +971 4 224 5555

Email: lostfound@dubaiairports.ae

Emirates Customer Support: Visit www.emirates.com for contact details.

For a better chance of recovering your lost item, report it as soon as possible.

For further information on lost items, please contact Emirates directly at +971 600 555 555 (24 hours Contact Centre in Dubai).