Etihad Airways Lost & Found

Etihad Airways Lost & Found

If you have lost an item during your journey with Etihad Airways, you can follow these steps to report and recover it:

At the Airport

If you believe you’ve lost an item at Abu Dhabi International Airport or onboard an Etihad Airways flight, act promptly. Visit the airport's Lost & Found department or contact Etihad Airways' local office as soon as possible.

Provide specific details about the item, including its description, the time and place it was lost, and your travel information.

Contacting the Airline

If the item was left onboard the aircraft, Etihad Airways staff may be able to help locate it. Be sure to report your flight number, seat number, and a clear description of the lost item.

Online Reporting

Etihad Airways provides an online Lost & Found form through their website for reporting misplaced items. Visit etihad.com and search “Lost & Found” for the most up-to-date instructions on filing a report.

Claiming Lost Items

Recovered items are typically held at the airport’s Lost & Found or the airline's service desk.

To claim your item, you may need to present proof of ownership (such as a description or purchase receipt) along with valid identification.

Contact Information

For assistance, contact Etihad Airways Customer Service or the airport’s Lost & Found office at your arrival or departure point.

Important Notes

Perishable, illegal, or hazardous items may not be stored.

Unclaimed items may be disposed of or donated after a holding period, depending on local policies.

It’s recommended to act quickly and contact the airline or airport Lost & Found as soon as possible to increase the likelihood of recovering your belongings.

For further information on lost items, please contact Etihad Airways directly at +971 600 555 666 (24x7) in the UAE.