Cape Air Check-in Information

Passengers traveling with Cape Air can Check-in conveniently with the check-in information provided as below:

Cape Air Check-in Information

Self-Service Check-In

For your convenience, Cape Air offers online check-in within 24 hours of your departure time.

A few things to know as you prepare for your Cape Air flight and checking-in online:

Who can check-in online?

- Most passengers on domestic flights with electronic tickets may check-in online – including TravelPass passengers.

- Most passengers on international flights departing from San Juan with electronic tickets may check-in online.

- Passengers departing from Tortola or Virgin Gorda may not check-in online due to international security and passport verification requirements.

- Passengers departing from New York/JFK may not check-in online as these flights operate in conjunction with JetBlue Airways.

- Passengers who are unaccompanied minors may not check-in online.

- Passengers traveling with pets or service animals may not check-in online.

- Customer with paper tickets (Cape Air older commuter vouchers) may not check-in online.

Next Steps after you check-in online – if checking bags

If you are checking baggage, and departing from Albany, Boston, Billings, Chicago, St. Louis, San Juan, St. Thomas, or St. Croix, please be at the ticket counter at least 45 minutes before departure.

If you are checking bags and departing from all other cities, please be at the ticket counter at least 30 minutes before departure time.

Airlines agents at the Cape Air ticket counters will also collect passenger weights at this time.

Next Steps after you check-in online – if you are not checking bags

If departing from Albany, Boston, Billings, Chicago, St. Louis, San Juan, St. Thomas, or St. Croix, you may use your online boarding pass to go directly to the TSA screening checkpoint and go to the Cape Air gate. You must recheck with a Cape Air agent 30 minutes before departure time at the gate, as Cape Air must collect passenger weights, weigh your carry on baggage and complete check-in at the gate.

If departing from all other cities, you must recheck with a Cape Air agent 30 minutes before departure time at the airport ticket counter, as Cape Air must collect passenger weights, weigh your carry on baggage and complete check-in requirements.

Online check-in perks:

You may change your own flight in the online check-in process to an earlier flight on the same day of travel if one is available at the same fare as your original ticket.

Passengers departing from Cape Air hub cities can skip the ticket counter line and go right to the gate if not checking bags.

If you are connecting onward to another flight with American, Delta, JetBlue, or United Airlines, Cape Air can provide your connecting flight boarding pass.

If you have a TSA Known traveler number, you may enter this yourself if not previously entered.


For further information on Check-in, please contact Cape Air Customer Care Team at 508-619-9189 directly or email at careteam@capeair.com. Alternatively, you can contact your local air ticketing agent.