Hawaiian Airlines Cancellation and Refund

Hawaiian Airlines Cancellation and Refund

Hawaiian Airlines offers a Cancellation and Refund Policy to provide flexibility to passengers in case their travel plans change.

Below are the key details:

Cancellation Policy

Within 24 Hours of Booking

Passengers can cancel tickets within 24 hours of purchase for a full refund, provided the booking was made at least 7 days before the flight's departure.

No cancellation fees apply for this period.

After 24 Hours

Cancellation policies vary depending on the fare type. Refundable fares allow cancellations without penalty, while non-refundable fares may incur fees.

For non-refundable tickets, the value of the ticket can often be converted into a travel credit, minus cancellation fees.

Same-Day Changes

Passengers wishing to cancel or change their flight on the same day may be subject to same-day change fees, depending on the fare type and availability.

Refund Policy

Refundable Tickets

Eligible for a full refund if canceled before departure. Refund requests can be made online or by contacting customer service.

Non-Refundable Tickets:

Refunds are not available, but the ticket value may be applied as a travel credit for future bookings. Cancellation fees may apply.

Special Circumstances:

In cases of medical emergencies, death of a passenger, or government orders, Hawaiian Airlines may waive fees and offer full refunds upon submission of proper documentation.

How to Cancel and Request a Refund

Online: Log in to your Hawaiian Airlines account and manage your booking through the “My Trips” section.

Customer Service: Contact Hawaiian Airlines directly to cancel and discuss refund eligibility.

Airport Desk: Visit a Hawaiian Airlines desk at the airport for in-person assistance.

For more detailed assistance on cancellation and refund terms, please contact Hawaiian Airlines directly at +1 800 367 5320 (24x7).