JetBlue Airways Cancellation and Refund
AirlinesHQ.com » Airlines in USA » JetBlue Airways » Cancellation and Refund
JetBlue Airways Cancellation and Refund Policy (as of 2024):
Cancellation Policy
24-Hour Cancellation Window
If you cancel your flight within 24 hours of booking, you will receive a full
refund, provided the booking was made at least 7 days before the scheduled
departure.
There are no cancellation fees during this period.
After 24 Hours
Refundable Tickets: You can cancel and receive a full refund for refundable
tickets at any time before departure.
Non-Refundable Tickets: Non-refundable tickets are not eligible for a full
refund, but the amount paid (minus cancellation fees) can often be applied as
travel credit for future bookings. A cancellation fee may apply, depending on
the fare type.
If you cancel a non-refundable ticket within 60 minutes of departure, you may
still receive a refund to your original form of payment if it’s due to a JetBlue
fault, such as flight cancellations or schedule changes.
Same-Day Cancellation
If you decide to cancel your flight on the day of departure, you may be subject
to same-day cancellation fees, especially if the cancellation occurs after the
flight has already boarded.
Refund Policy
Refundable Tickets
You can request a refund online or by contacting JetBlue customer service for
refundable tickets, as long as the request is made before departure.
Non-Refundable Tickets
JetBlue will typically not refund non-refundable tickets. However, you can use
the remaining value of the ticket as credit towards a future flight. Travel
credit must be used within 1 year from the original date of purchase.
Special Circumstances
In the event of a medical emergency, death, or other extenuating circumstances,
JetBlue may offer a refund or credit after providing the necessary
documentation. You can contact JetBlue customer service directly to discuss
these special cases.
How to Cancel and Request a Refund
Online: Log in to your JetBlue account and visit the "Manage Trips" section to
cancel your flight and request a refund.
Customer Service: Contact JetBlue customer service at 1-800-JETBLUE
(1-800-538-2583) for assistance with cancellations and refunds.
Airport: Visit the JetBlue counter at the airport for in-person assistance with
cancellations.
Always check your ticket’s terms and conditions for specific cancellation rules,
as some promotions or sales may have different refund policies.
undo...back