Vietnam Airlines Unaccompanied Minors Policy

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Unaccompanied minor service is available for passengers from 2 to 12 years of age travelling alone on Vietnam Airlines’ flights.

Vietnam Airlines Unaccompanied Minors Policy

Accompany cabin crew service is available for passengers travelling alone. Vietnam Airlines arranges one cabin crew to take care of the minor during flight.

Unaccompanied minor service must be made at least 24 hours before departure. Unaccompanied minor requiring cabin crew service should pre-booking at least 3 days before departure of itinerary containing only domestic sectors, at least 5 days before departure of itinerary involving international sectors.

Parents or guardians request unaccompanied minor service and accompanying cabin crew service directly at Vietnam Airlines Branch Offices or via emails.

Parents or guardians must supply information such as minor‘s full name, date of birth, age, sex, routing, flight date; parents or guardians‘ name, address, phone number; person meeting off at departure, person meeting on arrival, etc.

Parents or guardians study and prepare adequate documents for concerned regulations of all countries, airports, airlines involved in minor’s itinerary.

The accompanying adult and the minor must be present at departure station at least 2 hours before departure. Passengers are required to bring along all documents when on-board all flight with unaccompanied minor service requested. The person seeing off the minor at departure station must complete all procedures for minor before departure and wait until the plane takes off.

The accompanying adult and the minor must be present at departure station at least 2 hours before departure. Passengers are required to bring along all documents when on-board all flight with unaccompanied minor service requested.


For further information on Unaccompanied Minors Policy, please contact Vietnam Airlines at 1900 1100 (24/7 Contact Center within Vietnam) / +84 24 3832 0320 (from outside Vietnam).