Aeroflot Astana Office
Aeroflot, founded in 1923, is Russia's flagship airline with its main hub at Sheremetyevo International Airport in Moscow (SVO). Aeroflot offers flights to over 150 destinations globally, covering Europe, Asia, the Americas, and Africa, including Kazakhstan.

Aeroflot (image credit to Aeroflot Official FB)
Contact Aeroflot
Aeroflot operates direct flights from Sheremetyevo International Airport in Moscow to Astana International Airport in Astana. For the most current flight schedules and details, it is best to check Aeroflot' official website or contact their customer service.
Aeroflot Astana Contact Information |
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Astana City Office Office No. 409 4th Floor, Business Center "Alatau Grand" 28V Timiryazev Street Astana 050040 Kazakhstan Tel: +7 7273 121931 / 42 Email: alasales@aeroflot.ru Working Hours Monday Thursday: 9:00 am 6:00 pm sale of air tickets, reception of passengers: 9:00 am 5:00 pm Break: 1:00 pm 1:30 pm Friday: 9:00 am 3:30 pm sale of air tickets, acceptance of passengers until 3:00 pm Closed on Weekend The office does not work on holidays approved by the government of the Republic of Kazakhstan. Agent office in the Airport "TRANSAVIA SERVICE" Passenger Terminal Astana International Airport 050039 Kazakhstan Tel: +7 727 315 5535 / 3366 Fax: +7 727 315 5535 Email: reception@transavia.kz Working Hours: 24/7 City Office of Transavia No. 5 Microdistrict "Keremt" 050013 Kazakhstan Tel: +7 727 315 5535 / 3366 Fax: +7 727 315 5535 Email: reception@transavia.kz Working Hours: 24/7 Airport Name: Astana International Airport |
Queries handled by Aeroflot Astana Office including:
- Flight Ticket Booking
- Flight Ticket Cancellation
- Flight Ticket Rescheduling
- Web / Online Check-in
- Airport Counter Check-in
- Self Service Kiosk Check-in
- Unaccompanied Minor
- Baggage Allowance
- Duty Free Allowance
- Flight Information
- Airport Lounges
- Visa Information
- In-Flight Meals
- Missing Luggage
- Immigration Services
- In-Flight Wifi
- Airport Wifi
- In-Flight Entertainment
- Airport Facilities
- Delayed Flights
- Group Booking
- Aeroflot Duty Free
- Promotional Fares
- Animals and Pets
- Aeroflot Lounge
- Concierge Services
- Airport Transfers
- Sports Equipment
- Airport Transportation
- Seats Enquiries and Selection
- Aeroflot Mobile App
- Visa on Arrival
- Transit Information
- In-Flight Duty Free
- Receipts and Refunds
- Trip Insurance
- Aeroflot Codeshare
- Aeroflot Bonus Rewards
- Aeroflot Bonus Membership

Aeroflot Cabin Crew (photo credit to Aeroflot Official Website)
If you're unable to find the answer from a local agent, please contact Aeroflot Call Centre in Moscow as stated below.
Head Office (HQ) | Tel Number | |
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Aeroflot 37 Arbat Street Moscow, 119002 Russia |
8 800 444 5555 (Russia Only) +7 495 223 5555 (International) |
info@aeroflot.ru |
Before boarding to Aeroflot, you may want to check the information for:
folder_open Aeroflot