British Airways Colombo Office
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British Airways is based at
Waterside near its main hub at
London Heathrow
Airport. As of September 2025, the airline operates flights to over 200 destinations across more than 65 countries worldwide, including Sri Lanka.
British Airways (photo credit to British Airways Media
Gallery)
Contact British Airways
British Airways offers scheduled flights between Colombo and London.
| British Airways Colombo Contact Information |
|---|
Colombo Office (GSA) Air Global (Pvt) Ltd No 400 Deans Road Colombo 10 Sri Lanka Tel: +94 11 2168 168 / 176 / 177 / 178 Fax: +94 11 2680 101 (for sending copies of documents or receipts) Office Hours Monday - Friday : 8:30 am - 5:00 pm Saturday : 9:00 am -1:00 pm Closed on Sunday and Public Holidays. Baggage Services Fax: +94 (0)11 2253 075 (for sending copies of documents or receipts) Airport Name: Bandaranaike International Airport (Colombo)
British Airways Colombo Office Location Map
|
Inquiries handled by British Airways Colombo GSA Office including:
- Flight Ticket Booking
- Flight Ticket Cancellation
- Flight Ticket Rescheduling
- Web / Online Check-in
- Airport Counter Check-in
- Self Service Kiosk Check-in
- Unaccompanied Minor
- Baggage Allowance
- Duty Free Allowance
- Flight Information
- Airport Lounges
- Visa Information
- In-Flight Meals
- Missing Luggage
- Immigration Services
- In-Flight Wifi
- Airport Wifi
- In-Flight Entertainment
- Airport Facilities
- Delayed Flights
- British Airway Codeshare
- British Airways Duty Free
- Promotional Fares
- Animals and Pets
- British Airways Lounges
- Concierge Services
- Airport Transfers
- Sports Equipment
- Airport Transportation
- Seats Enquiries and Selection
- British Airways Mobile App
- Visa on Arrival
- Transit Information
- In-Flight Duty Free
- Receipts and Refunds
- Trip Insurance
- On Business Programme
- Executive Club Memberships
- Electronic Travel Authorisation
British Airways Cabin Crew (photo credit to British Airways
Media Gallery)
If you're unable to find the answer from a local agent, please contact British Airways Contact Centre in London as below:
| Head Office (HQ) | Tel | |
|---|---|---|
|
British Airways Plc Waterside, PO Box 365 Harmondsworth UB7 0GB United Kingdom |
0344 493 0787 (within UK) +44 (0)203 250 0145 (International) |
media.relations@ba.com |
Before boarding your British Airways flight, take a moment to review this information:
folder_open British Airways