Ethiopian Airlines Jakarta Office

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Ethiopian Airlines, formerly Ethiopian Air Lines (EAL) and often referred to as simply Ethiopian, is Ethiopia's flag carrier. As of April 2025, the airlines operates an extensive network of over 120 passenger destinations worldwide, including Indonesia.

Ethiopian Airlines (photo credit to Ethiopian Airlines Official Website)

Contact Ethiopian Airlines

Ethiopian Airlines offers scheduled flights between Jakarta and Addis Ababa.

Ethiopian Airlines Jakarta Contact Information
Jakarta GSA Office PT Aviaventura Aero Agensy 4th Floor, Suite B , Mega Plaza Jln. HR. Rasuna Said kav 1 Jakarta – Selatan 12980 Indonesia Tel: +62 21 521 2152 Fax: +62 21 521 2148 Email: info@ethiopianairlines.id Office Hours: 8:30 am – 5:00 pm (Monday - Friday) Airport Name: Soekarno–Hatta International Airport (Jakarta)

Inquiries handled by Ethiopian Airlines Jakarta Office including:

Flight Ticket Booking
Flight Ticket Cancellation
Flight Ticket Rescheduling
Web / Online Check-in
Airport Counter Check-in
Self Service Kiosk Check-in
Unaccompanied Minor
Baggage Allowance
Duty Free Allowance
Flight Information
Airport Lounges
Visa Information
In-Flight Meals

Missing Luggage
Immigration Services
In-Flight Wifi
Airport Wifi
In-Flight Entertainment
Airport Facilities
Delayed Flights
Ethiopian Airlines Codeshare
Ethiopian Airlines Duty Free
Promotional Fares
Animals and Pets
Ethiopian Airlines Lounges
Concierge Services

Airport Transfers
Sports Equipment
Airport Transportation
Seats Enquiries and Selection
Ethiopian Airlines Mobile App
Visa on Arrival
Transit Information
In-Flight Duty Free
Receipts and Refunds
Trip Insurance
Star Alliance
Ethiopian Airlines Holidays
ShebaMiles

Ethiopian Airlines Cabin Crew (photo credit to Ethiopian Airlines Official Website)

If you're unable to find the answer from a local agent, please contact Ethiopian Airlines 24-hour Call Centre as below:

Head Office (HQ)	Tel Number	Email
Ethiopian Airlines Airport Enterprise Building Ground Floor Addis Ababa Ethiopia	6787 (local) +251 11 617 9900 (overseas)	customerrelations@ethiopianairlines.com