Ethiopian Airlines Nairobi Office
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Ethiopian Airlines, formerly Ethiopian Air Lines (EAL) and often referred to as
simply Ethiopian, is Ethiopia's flag carrier. As of April 2025, the airlines operates an extensive network of over 120 passenger destinations worldwide, including Kenya.
Ethiopian Airlines (photo credit to Ethiopian Airlines Official Website)
Contact Ethiopian Airlines
Ethiopian Airlines offers scheduled flights between Nairobi and Addis Ababa.
| Ethiopian Airlines Nairobi Contact Information |
|---|
Nairobi City Office Bruce House Muindi Mbingu Street Nairobi, Kenya Mailing Address: P.O. BOX 42901 - 00100 Nairobi Tel: +254 20 2296000 / 723786649 / 701223493/970 Fax: +254 02 2219007 Email: nbores@ethiopianairlines.com / nbocto@ethiopianairlines.com Office Hours Monday - Friday : 8:30 am - 5:00 pm Saturday : 9:00 am - 1:00 pm Nairobi Airport Office Jomo Kenyatta International Airport Terminal 1C Unit 2, Jomo Kenyatta International Airport Nairobi, Kenya Tel: +254 110 922 345 / 722 518 532 (Airport Manager Mobile) Fax: +254 20 221 9007 Email: nboapt@ethiopianairlines.com Nairobi Cargo Office Africa Direct Limited JKIA African Cargo Building 2nd floor Room S28 Block B P.O. BOX 2459-00100 Nairobi Landline: +254 20 827480 Cell: +254 732900760 Cargo Manager: +254 790808641 Fax: +254 20822709 Email: etoperations@ethiopiancargo-kenya.com For General Enquiries Toll free: +254 20 3892349 (24/7) Airport Name: Jomo Kenyatta International Airport (Nairobi) |
Inquiries handled by Ethiopian Airlines Nairobi Office including:
- Flight Ticket Booking
- Flight Ticket Cancellation
- Flight Ticket Rescheduling
- Web / Online Check-in
- Airport Counter Check-in
- Self Service Kiosk Check-in
- Unaccompanied Minor
- Baggage Allowance
- Duty Free Allowance
- Flight Information
- Airport Lounges
- Visa Information
- In-Flight Meals
- Missing Luggage
- Immigration Services
- In-Flight Wifi
- Airport Wifi
- In-Flight Entertainment
- Airport Facilities
- Delayed Flights
- Ethiopian Airlines Codeshare
- Ethiopian Airlines Duty Free
- Promotional Fares
- Animals and Pets
- Ethiopian Airlines Lounges
- Concierge Services
- Airport Transfers
- Sports Equipment
- Airport Transportation
- Seats Enquiries and Selection
- Ethiopian Airlines Mobile App
- Visa on Arrival
- Transit Information
- In-Flight Duty Free
- Receipts and Refunds
- Trip Insurance
- Star Alliance
- Ethiopian Airlines Holidays
- ShebaMiles
Ethiopian Airlines Cabin Crew (photo credit to Ethiopian Airlines
Official Website)
If you're unable to find the answer from a local agent, please contact Ethiopian Airlines 24-hour Call Centre as below:
| Head Office (HQ) | Tel Number | |
|---|---|---|
|
Ethiopian Airlines Airport Enterprise Building Ground Floor Addis Ababa Ethiopia |
6787 (local) +251 11 617 9900 (overseas) |
customerrelations@ethiopianairlines.com |
Before boarding your Ethiopian Airlines flight, you might want to review the following information:
folder_open Ethiopian Airlines