Ethiopian Airlines Shanghai Office
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Ethiopian Airlines, formerly Ethiopian Air Lines (EAL) and often referred to as
simply Ethiopian, is Ethiopia's flag carrier. As of April 2025, the airlines operates an extensive network of over 120 passenger destinations worldwide, including China.
Ethiopian Airlines (photo credit to Ethiopian Airlines Official Website)
Contact Ethiopian Airlines
Ethiopian Airlines offers scheduled flights between Shanghai and Addis Ababa.
| Ethiopian Airlines Shanghai Contact Information |
|---|
Shanghai Office Room 2110, 21 Floor Xianlesi Plaza 388 Nanjing West Road Huangpu District Shanghai 200003, China Tel: +86 021 60509685 Email: etshacto@ethiopianairlines.com.cn China 24-hour Call Center : +86 4008 071 787 (Mandarin, Cantonese) / 4001 589 689 (English) Email: callcenter@ethiopianairlines.com.cn WeChat: feimallchina Shanghai Airport Office Room 2-B1-M10, Terminal 2 Pudong International Airport Shanghai, China Tel: +86 021 68339885 / +86 18117315785 Email: etshaapt@ethiopianairlines.com.cn Shanghai Cargo Office Room 320A, No. 168 Suhang Road Pudong International Airport Shanghai, China Tel: +86 021- 68356536 / +86 021-68354523 Email: etpvg@megacap.aero Airport Name: Shanghai Pudong International Airport |
Inquiries handled by Ethiopian Airlines Shanghai Office including:
- Flight Ticket Booking
- Flight Ticket Cancellation
- Flight Ticket Rescheduling
- Web / Online Check-in
- Airport Counter Check-in
- Self Service Kiosk Check-in
- Unaccompanied Minor
- Baggage Allowance
- Duty Free Allowance
- Flight Information
- Airport Lounges
- Visa Information
- In-Flight Meals
- Missing Luggage
- Immigration Services
- In-Flight Wifi
- Airport Wifi
- In-Flight Entertainment
- Airport Facilities
- Delayed Flights
- Ethiopian Airlines Codeshare
- Ethiopian Airlines Duty Free
- Promotional Fares
- Animals and Pets
- Ethiopian Airlines Lounges
- Concierge Services
- Airport Transfers
- Sports Equipment
- Airport Transportation
- Seats Enquiries and Selection
- Ethiopian Airlines Mobile App
- Visa on Arrival
- Transit Information
- In-Flight Duty Free
- Receipts and Refunds
- Trip Insurance
- Star Alliance
- Ethiopian Airlines Holidays
- ShebaMiles
Ethiopian Airlines Cabin Crew (photo credit to Ethiopian Airlines
Official Website)
If you're unable to find the answer from a local agent, please contact Ethiopian Airlines 24-hour Call Centre as below:
| Head Office (HQ) | Tel Number | |
|---|---|---|
|
Ethiopian Airlines Airport Enterprise Building Ground Floor Addis Ababa Ethiopia |
6787 (local) +251 11 617 9900 (overseas) |
customerrelations@ethiopianairlines.com |
Before boarding your Ethiopian Airlines flight, you might want to review the following information:
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