Korean Air Jakarta Office
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Korean Air is the largest airline and flag carrier of South Korea. As of March 2025, the airlines serves 10 domestic destinations and nearly 126 international destinations across 44 countries on five continents, including Indonesia.
Korean Air Aircraft (photo credit to Korean Air
Official Facebook)
Contact Korean Air
Korean Air offers scheduled flights between Jakarta and Seoul.
| Korean Air Jakarta Contact Information |
|---|
Jakarta Office Mayapada Tower 9th Fl Jl. Jend. Sudirman Kav. 28 Jakarta 12910 Indonesia Ticketing Service Available Tel: +62 21 521 2180 Open hours: 8:00 am - 5:00 pm (Monday - Friday) Reservation Center Tel: +62 21 521 2180 Open hours: 8:00 am - 5:00 pm (Monday - Friday) Available language : Local language (Bahasa Indonesia), Korean, English, Chinese, Japanese. Airport Office Soekarno–Hatta International Airport Tangerang City Banten 19120 Indonesia Tel: +62 21 8082 2198 / 2199 Check in Counter: No. 14~21, Island B, Terminal 3, 2nd Floor Open hours: 18:50 ~ 21:10 (Sun, Tue, Fri) Check-In Counter is closed 40 minutes before departure time. Airport Name: Soekarno–Hatta International Airport |
Inquiries handled by Korean Air Jakarta Office including:
- Flight Ticket Booking
- Flight Ticket Cancellation
- Flight Ticket Rescheduling
- Web / Online Check-in
- Airport Counter Check-in
- Self Service Kiosk Check-in
- Unaccompanied Minor
- Baggage Allowance
- Duty Free Allowance
- Flight Information
- Airport Lounges
- Visa Information
- In-Flight Meals
- Missing Luggage
- Immigration Services
- In-Flight Wifi
- Airport Wifi
- In-Flight Entertainment
- Airport Facilities
- Delayed Flights
- Korean Air Codeshare
- Korean Air Duty Free
- Promotional Fares
- Animals and Pets
- KAL Lounge
- Concierge Services
- Airport Transfers
- Sports Equipment
- Airport Transportation
- Seats Enquiries and Selection
- Korean Air Mobile App
- Visa on Arrival
- Transit Information
- In-Flight Duty Free
- Receipts and Refunds
- Trip Insurance
- Million Miler Club
- Morning Calm Club
- SKYPASS Club
Korean Air Cabin Crew (photo credit to
Korean Air Official Facebook)
If you're unable to find the answer from a local agent, please contact Korean Air Customer Service in Seoul as stated below.
| Head Office (HQ) | Contact | |
|---|---|---|
| Korean Air 260, Haneul-gil Gangseo-gu Seoul, Republic of Korea |
1588 2001 02 2656 2001 +82 2 2656 2001 (from overseas) |
customersvc@koreanair.com |
Before boarding your Korean Air flight, you might want to review the following information:
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