Philippines AirAsia Cebu Office

AirAsia Inc., operating as Philippines AirAsia, is a low-cost airline headquartered at Ninoy Aquino International Airport in Metro Manila. It operates scheduled domestic and international services.

Philippines AirAsia (photo credit to Philippines AirAsia Official Facebook)

Contact Philippines AirAsia

Philippines AirAsia offers scheduled flights to destinations within Philippines and international from its main base in Ninoy Aquino International Airport, Manila.

Philippines AirAsia Cebu Contact Information
Cebu City Office L3, Service Lane Elizabeth Mall N.Bacalso Avenue Corner Leon Kilat Street 6000 Cebu City Philippines Office Hours: 0900 – 2000 (GMT+8) (Mon–Fri) Airport Office West Wing Domestic Area Mactan Cebu International Airport Mactan Cebu Int’l Airport, Pusok, Lapu Lapu City, Cebu Philippines Office Hours: 0500 - 2100 (Mon–Fri) Tel: +63 2 8672 7886 (24 hours daily) Airport Name: Mactan Cebu International Airport For an instant response 24 hours a day and urgent assistance, please Chat with AVA @ https://support.airasia.com.

Philippines AirAsia Cebu Contact Information

Cebu City Office

L3, Service Lane
Elizabeth Mall
N.Bacalso Avenue Corner Leon Kilat Street
6000 Cebu City
Philippines

Office Hours: 0900 – 2000 (GMT+8) (Mon–Fri)

Airport Office

West Wing Domestic Area
Mactan Cebu International Airport
Mactan Cebu Int’l Airport, Pusok, Lapu
Lapu City, Cebu
Philippines

Office Hours: 0500 - 2100 (Mon–Fri)

Tel: +63 2 8672 7886 (24 hours daily)

Airport Name: Mactan Cebu International Airport

For an instant response 24 hours a day and urgent assistance, please Chat with AVA @ https://support.airasia.com.

Queries handled by Philippines AirAsia Cebu Office including:

Flight Ticket Booking
Flight Ticket Cancellation
Flight Ticket Rescheduling
Web Check-in
Airport Counter Check-in
Self Service Kiosk Check-in
Unaccompanied Minor Service
Baggage Allowance
Duty Free Allowance
Flight Information
Airport Lounges
Visa Information

In-Flight Meals
Missing Luggage
Immigration Services
In-Flight Wifi
Airport Wifi
In-Flight Entertainment
In-Flight Duty Free
Airport Facilities
Delayed Flights
Premium Red Lounge
BIG Member
AirAsia Promotional Fares

Airport Transfers
Sports Equipment
Airport Transportation
Seats Enquiries and Selection
AirAsia Mobile App
Visa on Arrival
Transit Information
Receipts and Refunds
Trip Insurance
Animals and Pets
AirAsia Premium Flatbed
Premium Flex Fare

Philippines AirAsia Cabin Crew (photo credit to Philippines AirAsia Official Facebook)

If you're unable to find the answer from local ticketing agent, please contact AirAsia Call Centre with the contact details and numbers listed below:

Calling From	Tel Number	Office Hours
Australia	+61 2 8188 2133	Monday - Friday : 09:00~18:00 (GMT +10)
China	+86 512 8555 7711	Monday - Sunday : 08:00~21:00 (GMT +8)
Hong Kong	+852 3013 5060	Monday - Sunday : 08:00~21:00 (GMT +8)
Philippines	+62 21 2927 0999 +62 804 1333 333	Monday - Sunday : 06:00~22:00 (GMT +7)
India	+91 80 4666 2222 +91 80 6766 2222	24x7
Iran	+98 21 2620 0686	Saturday to Wednesday : 09:00~17:00 (GMT +4.3) Thursday : 09:00~13:00 (GMT +4.3)
Japan	+81335277898	Monday - Friday : 08:00~17:00 (GMT +9)
Japan	+81335277898	Monday - Friday : 08:00~17:00 (GMT +9)
Macau	+853 6262 6352	Monday - Sunday : 08:00~21:00 (GMT +8)
Malaysia	1600 85 8888	Monday - Friday : 09:00~18:00 (GMT +8)
New Zealand	+64 9 887 6920	Monday - Friday : 09:00~18:00 (GMT +12)
Philippines	+63 2 8672 7886	24x7
South Korea	050 4092 00525	Monday - Friday : 08:00~17:00 (GMT +9)
Taiwan	+886 2 8793 3532	Monday - Sunday : 08:00~21:00 (GMT +8)
Thailand	+66 2 515 9999	Monday - Sunday : 08:00~21:00 (GMT +7)
United States	+1 844 727 4588 +1 844 727 4590 (Text Telephone)	Monday - Friday : 09:00~18:00 (GMT -10)

Before boarding to AirAsia, you may want to check the information for:

Philippines AirAsia