Air Canada Check-in Information

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Passengers traveling with Air Canada can Check-in conveniently with the check-in options provided as below:

Air Canada Check-in Information

Online Web Check-in

• Check in from 24 hours before your flight up until the check-in deadline and purchase your travel options.

• Print your boarding pass at home or at an airport kiosk, or have it sent to your mobile device.

• Tag any checked bags at an airport kiosk then proceed to Baggage Drop-off.

Mobile Check-in

• Check in from 24 hours before your flight up until the check-in deadline and purchase your travel options.

• Receive your boarding pass on your phone by email or SMS, or print it at an airport kiosk.

• Tag any checked bags at an airport kiosk then proceed to Baggage Drop-off.

Airport Self-Serve Kiosk

• Check in from 12 hours before your flight up until the check-in deadline and purchase your travel options.

• Print your boarding pass or have it sent to your mobile device.

• Tag any checked bags then proceed to Baggage Drop-off.

Services offered during check-in

• Purchase your standard or Preferred seat
• Indicate the number of bags you are checking in and pay any baggage fees.
• Make a same-day change or stand by for an earlier flight (if eligible)
• Request an upgrade using your eUpgrade credits or Add-ons (when available)
• Purchase a last minute upgrade (when available)
• Add, renew or change your Aeroplan or other frequent flyer number
• Have your boarding pass sent to your mobile device
• Access Air Canada’s Delayed and Cancelled Flight Service if your flight has been affected by severe weather

Note: from 24 hours before departure, until the check-in deadline, you can also use the online or mobile check-in option to cancel your check-in, provided you did not print any bag tags.

When to check in with an airport agent

The following customers will need to check in with an airport agent:

• Children travelling with our Unaccompanied Minor service
• Customers requiring medical assistance, the use of a wheelchair or whose reservation contains a special request
• Passengers travelling with a pet in the cabin or the baggage compartment

These policies may differ, however, so you should check with Air Canada for its timings, rules and procedure that may apply during check-in.

For further information on Check-in, please contact Air Canada directly at 1-888-247-2262.