Air Canada Lost & Found

Air Canada Lost & Found

If you've lost an item while flying with Air Canada, here's how you can handle it:

Reporting a Lost Item

Online: You can report your lost item through Air Canada's Lost & Found service on their website. You'll need to provide details such as the flight number, seat, and a description of the item.

Phone: If you prefer, you can contact Air Canada’s Lost & Found department by phone to report the lost item.

What Happens Next

After submitting your report, Air Canada will search for your item and will notify you of any findings. If they locate the item, they will arrange for its return.

You will receive a confirmation email with a report number for tracking purposes.

Timeframe for Lost Items

Air Canada typically retains lost items for 90 days. After this period, unclaimed items are discarded.

Items Lost on the Plane

If you’ve lost an item on the plane, it’s best to contact Air Canada’s Lost & Found as soon as possible. The airline often holds onto items found onboard for a short period before transferring them to the main Lost & Found center.

Liability

While Air Canada will make efforts to locate and return your lost items, they are not liable for any lost property. It’s always a good idea to check with the airline as soon as you realize something is missing.

If you used tracking devices like Apple AirTags or similar products, you can share the tracking information to help Air Canada locate the item.

It’s recommended to act quickly and contact the airline or airport Lost & Found as soon as possible to increase the likelihood of recovering your belongings.

For further information on lost items, please contact Air Canada directly at 1-888-247-2262.