Air Tahiti Nui Lost & Found

Air Tahiti Nui Lost & Found

Air Tahiti Nui provides assistance for passengers who lose personal belongings during their journey.

Lost property procedures depend on whether an item was misplaced onboard the aircraft, inside an airport terminal, or during baggage handling.

Items Left on Board the Aircraft

Items discovered inside Air Tahiti Nui aircraft after arrival are collected by cabin crew or ground handling teams. The recovered belongings are recorded and transferred to the relevant airport lost property department or airline representative for storage.

Passengers who believe they left an item onboard must provide flight details, travel date, seat number, description of the missing item, and contact information when submitting a report.

Electronic devices, passports, wallets, cameras, and other valuable items are handled according to airport and airline security procedures. Identification may be required before any item is released.

Items Lost at the Airport

Personal belongings misplaced at check-in counters, boarding areas, lounges, security checkpoints, or airport public areas are managed by the respective airport authority. Air Tahiti Nui assists passengers by providing flight information and coordinating with airport representatives when required.

Passengers should report missing items as soon as possible because storage periods for unclaimed property are determined by local airport regulations.

Baggage-Related Lost Property

Passengers arriving with missing, delayed, or damaged checked baggage must report the issue immediately at the baggage service counter. A Property Irregularity Report (PIR) is created to document the case and support baggage tracing.

Passengers must provide baggage tag numbers, flight details, passenger contact information, and a description of the baggage.

Recovery and Delivery

When delayed baggage is located, Air Tahiti Nui coordinates return arrangements based on the destination and local handling procedures. Delivery services may be arranged where available.

Passengers collecting recovered items must provide identification and proof of ownership. Valuable items left unattended are subject to security verification before release.

Passenger Advice

Passengers are advised to place important documents, medication, electronic devices, and valuable belongings inside cabin baggage. Air Tahiti Nui recommends keeping baggage receipts and identification tags until the end of the journey.

For further information on lost items, please contact Air Tahiti Nui directly at +689 40 47 67 87.