Air Astana Unaccompanied Minors Policy
Air Astana offers an Unaccompanied Minor (UM) service for children aged between 5 and 14 years who are travelling alone on Air Astana flights.

Here are some general guidelines for the UM service:
UM service must be requested at the time of booking and is subject to
availability and additional fees.
Parents or guardians must fill out a UM form and provide contact information for
themselves and the person who will meet the child at the destination airport.
UM passengers are assigned a designated Air Astana staff member who will escort
them through check-in, security, immigration, and boarding procedures, and
supervise them during the flight.
UM passengers are seated in a designated area of the aircraft, usually near the
crew rest area or galley, and are provided with meals, drinks, and entertainment
during the flight.
Upon arrival, the UM passenger will be escorted through immigration and baggage
claim procedures by the designated Air Astana staff member, and will only be
released to the designated person named on the UM form.
It's important to note that Air Astana's UM service is subject to certain
restrictions and requirements, and may not be available on all routes or
flights. Parents or guardians are advised to contact Air Astana customer service
for more information and to make arrangements for the UM service well in advance
of the travel date. Additionally, additional fees may apply for the UM service,
and parents or guardians should be prepared to provide identification and other
necessary documents at the time of check-in.
For further information on Unaccompanied Minors Policy, please contact
Air Astana directly at +7 727 244 44 77 or email to info@airastana.com for further assistance.
undo...back