Eastar Jet Cancellation and Refund

Eastar Jet Cancellation and Refund

Eastar Jet applies cancellation and refund procedures according to fare conditions, ticket type, payment method, and applicable aviation regulations. The amount refunded depends on the timing of cancellation and the rules attached to the purchased ticket.

Cancellation Policy

Voluntary Cancellation

Passengers requesting cancellation before departure may receive a refund after applicable cancellation charges are deducted. Refund eligibility and penalty amounts vary according to the fare purchased.

Non-Refundable Fares

Certain promotional and discounted tickets may have restricted refund conditions. These fares may not qualify for ticket price refunds after cancellation, although unused government taxes or airport charges may be refundable according to applicable rules.

Changes and Modifications

Passengers may request changes to travel dates, flight times, or passenger details through Eastar Jet’s website, customer service channels, or booking agents. Modification fees and fare differences may apply.

Airline-Initiated Changes

If Eastar Jet cancels a flight or makes significant schedule adjustments, passengers may be offered alternative arrangements or refund options according to airline regulations.

Refund Process

Eligible refunds are returned through the original payment method used during booking. Credit card refunds are processed through the card issuer, while other payment methods follow the procedures of the relevant payment provider.

Passengers requesting refunds must provide booking information, passenger details, and payment confirmation when required.

Additional Service Refunds

Optional services, including baggage purchases and seat reservations, follow separate refund conditions. Some additional services may not be refundable after purchase unless cancellation results from airline operational changes.

Passengers are advised to review fare conditions before completing ticket purchases, as cancellation rights differ between ticket categories.

For more detailed assistance on cancellation and refund terms, please contact Eastar Jet directly at +82 1544 0080.