Air Europa Cancellation and Refund

Air Europa Cancellation and Refund

Air Europa provides cancellation and refund options according to the fare conditions associated with each ticket.

Cancellation Policy

24-Hour Cancellation

Certain bookings made directly through Air Europa may be eligible for cancellation within the applicable cooling-off period where permitted by fare conditions and local consumer regulations.

Non-Refundable Tickets

Promotional and discounted fare categories may not permit voluntary refunds after ticket issuance. Taxes or government charges may remain refundable where permitted by applicable regulations.

Refundable Tickets

Flexible fare categories allow cancellation before departure, with refunds processed after deduction of any applicable fare differences, service charges, or cancellation fees stated in the ticket conditions.

Flight Disruptions

When Air Europa cancels a flight, makes a significant schedule change, or is unable to operate the booked service, eligible passengers may receive rebooking, travel vouchers where accepted, or monetary refunds in accordance with applicable passenger rights and ticket rules.

How to Cancel

Bookings may be cancelled through the Air Europa website, Manage Booking, customer service, ticket offices, or authorised travel agencies where the original ticket was issued.

Refund Policy

Eligible Refunds

Refund requests apply to refundable tickets, involuntary flight cancellations, qualifying schedule changes, duplicate ticket purchases, or unused flight coupons meeting the applicable fare rules.

Refund Processing

Approved refunds are returned to the original method of payment whenever possible. Processing time depends on banking systems, payment providers, and the payment method used when purchasing the ticket.

Optional Services

Refund eligibility for prepaid baggage, seat reservations, upgrades, and other optional services depends upon the reason for cancellation and the individual conditions attached to each purchased service.

For more detailed assistance on cancellation and refund terms, please contact Air Europa directly at +34 911 40 15 01.