Iberia Lost & Found

Iberia Lost & Found

Iberia provides a Lost & Found service to assist passengers in recovering lost items during their journey.

Whether you have misplaced baggage, left an item on board, or lost something within the airport, Iberia offers different ways to report and track lost belongings.

Lost Checked Baggage

If your checked baggage does not arrive at your destination, you should immediately report it at the Iberia Baggage Service Office before leaving the airport.

You will receive a Property Irregularity Report (PIR) with a reference number to track your baggage status. Iberia uses the WorldTracer system to help locate and return lost baggage as quickly as possible.

Lost Items Onboard

If you left a personal item on an Iberia flight, you should contact the Lost & Found office at the arrival airport. Lost items found on the aircraft are handed over to airport authorities or the airline’s handling agent. Providing details like flight number, seat number, and a description of the item can speed up recovery.

Lost Items at the Airport

For items lost at an airport terminal, passengers should contact the airport’s Lost & Found department directly. Each airport has its own procedures for handling misplaced belongings.

Contact & Assistance

Passengers can track lost baggage online using their PIR reference or contact Iberia’s customer service for further support. If baggage is not found within 21 days, passengers may be eligible for compensation under Iberia’s baggage policy.

It’s recommended to act quickly and contact the airline or airport Lost & Found as soon as possible to increase the likelihood of recovering your belongings.

For further information on lost items, please contact Iberia directly at +34 900 111 500 (24/7) or email to info@iberia.es.