Air China Sydney Office

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Air China is the flag carrier of China. As of December 2024, Air China operates approximately 105 international routes covering 44 countries and regions across 187 cities worldwide, including Australia.

Contact Air China

Air China offers scheduled flights between Sydney and Beijing.

Air China Sydney Contact Information

Sydney Office

Ground Floor, G.01B
Suite 2, 117 Clarence Street
Sydney NSW 2000
Australia

Tel:  +61 2 9232 7277
Fax: +61 2 8223 2731

Email: sydddca@airchina.com.au

Australia Call Centre: 1800 860 999

Office Hours

Monday – Friday, from 9:00 am – 5:30 pm (Weekend Closed)

Monday – Sunday, from 10:30 am – 8:00 pm (Call Centre)


Sydney Airport Office

Suite 1309
Level 3, International Terminal 1
Sydney Airport
Mascot, NSW2020
Australia

Tel: +61-2-9669 6606
Fax: +61-2-9669 6609

Airport Name: Sydney Airport

Inquiries handled by Air China Sydney Office including:

  • Flight Ticket Booking
  • Flight Ticket Cancellation
  • Flight Ticket Rescheduling
  • Web / Online Check-in
  • Airport Counter Check-in
  • Self Service Kiosk Check-in
  • Unaccompanied Minor
  • Baggage Allowance
  • Duty Free Allowance
  • Flight Information
  • Airport Lounges
  • Visa Information
  • In-Flight Meals
  • Missing Luggage
  • Immigration Services
  • In-Flight Wifi
  • Airport Wifi
  • In-Flight Entertainment
  • Airport Facilities
  • Delayed Flights
  • Air China Codeshare
  • Air China Duty Free
  • Promotional Fares
  • Animals and Pets
  • Air China Lounges
  • Concierge Services
  • Airport Transfers
  • Sports Equipment
  • Airport Transportation
  • Seats Enquiries and Selection
  • Air China Mobile App
  • Visa on Arrival
  • Transit Information
  • In-Flight Duty Free
  • Receipts and Refunds
  • Trip Insurance
  • Star Alliance Codeshare
  • Air China Holidays
  • PhoenixMiles Program

If you're unable to find the answer from a local agent, please contact Air China Service and Sale Hotline. This service is available 24 hours daily.

Head Office (HQ) Tel Number Email
Air China
Jingxin Mansion
A-2, Dongsanhuan Bei Road
Beijing 100027
P.R.China
95583 (Service and Sale Hotline)
4008 100 999
customer_relations@airchina.com

Before your flight with Air China, you might want to review the following information:





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