Jetstar Hong Kong Office

Jetstar Asia Airways Pte Ltd (operating as Jetstar Asia) is a low-cost airline operates scheduled services from its main base at Singapore Changi Airport to destinations across South East Asia and Eastern region of Asia.

Contact Jetstar

Jetstar Asia offers scheduled flights between Hong Kong and Singapore.

Jetstar Hong Kong Contact Information

Tel : +852 3192 7451 / +613 9645 5999

Office Hours

Monday to Sunday in English

Monday to Friday, 9:00 am to 6:00 pm (local time) in Mandarin and Cantonese

Airport Name: Hong Kong International Airport


Queries handled by Jetstar Hong Kong Office including:

  • Flight Ticket Booking
  • Flight Ticket Cancellation
  • Flight Ticket Rescheduling
  • Web / Online Check-in
  • Airport Counter Check-in
  • Self Service Kiosk Check-in
  • Unaccompanied Minor
  • Baggage Allowance
  • Duty Free Allowance
  • Flight Information
  • Airport Lounges
  • Visa Information
  • In-Flight Meals
  • Missing Luggage
  • Immigration Services
  • In-Flight Wifi
  • Airport Wifi
  • In-Flight Entertainment
  • Airport Facilities
  • Delayed Flights
  • Group Booking
  • Jetstar Duty Free
  • Promotional Fares
  • Animals and Pets
  • Jetstar Airport Lounges
  • Jetstar Business Max
  • Airport Transfers
  • Sports Equipment
  • Airport Transportation
  • Seats Enquiries and Selection
  • Jetstar Mobile App
  • Visa on Arrival
  • Transit Information
  • In-Flight Duty Free
  • Receipts and Refunds
  • Trip Insurance
  • Jetstar Codeshare
  • Club Jetstar
  • Jetstar Holidays

If you're unable to find the answer from local agent, please contact Singapore Contact Centre as below:

Head Office (HQ) Tel Number Office Hours
Jetstar Asia Airways
Singapore Changi Airport T1
PO Box 323
Singapore 918144
+65 6499 9702 (Singapore)
131 538 (calling from Australia)
6:00 am – 10:00 pm
(daily, local time)

Before boarding to Jetstar, you may want to check the information for:





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