Qantas Airways Tokyo Office
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Qantas Airways is the flag carrier of Australia and its largest airline by fleet
size, international flights and international destinations. As of September
2025, it ranks among Australia's leading international airlines, offering
scheduled commercial flights to 35 international destinations across 23
countries, including
Japan.
Contact Qantas Airways
Qantas Airways offers scheduled flights between Tokyo and major cities in Australia.
| Tokyo Office Contact Information |
|---|
|
Tel: 03 6833 0700 (within Tokyo) / 0120 207 020 (outside Tokyo/Kanto) Office Hours: 9:00 am to 5:00 pm (Japanese, Monday to Friday) / 24x7 (English) Closed on Weekend and Public Holidays. Baggage Services Tel: +81 3 5757 7712 or 03 5757 7710 (Haneda Airport) Tel: +81 476 34 3113 (Narita Airport) Airport Name: Haneda Airport (Tokyo) / Narita Airport (Tokyo)
Qantas Airways Tokyo Office Location Map
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Note: Qantas Airways Baggage Services Office should only be contacted for enquiries relating to personal items left on board the aircraft or at the boarding gate.
Inquiries handled by Qantas Airways Tokyo Office including:
- Flight Ticket Booking
- Flight Ticket Cancellation
- Flight Ticket Rescheduling
- Web / Mobile App Check-in
- Airport Counter Check-in
- Unaccompanied Minor
- Baggage Allowance
- Duty Free Allowance
- Flight Information
- Airport Lounges
- Visa Information
- In-Flight Meals
- Missing Luggage
- Immigration Services
- In-Flight Wifi
- Airport Wifi
- In-Flight Entertainment
- In-Flight Duty Free Items
- Airport Facilities
- Delayed Flights
- Qantas Club Enquiries
- Corporate Reward Program
- Economy Class Services
- Animals and Pets
- Airport Transfers
- Sports Equipment
- Airport Transportation
- Seats Enquiries and Selection
- Self Service Kiosk Check-in
- Qantas Points
- Visa on Arrival
- Transit Information
- Receipts and Refunds
- Trip Insurance
- QantasLink
- Qantas Shopping
If you're unable to find the answer from a local agent, please contact Qantas Airways Customer Service directly at:
| Head Office (HQ) | Tel Number | |
|---|---|---|
| Qantas Airways 10 Bourke Road Mascot NSW 2020 Australia |
Tel: +61 2 9691 3636 Tel: +61 2 8222 2439 Reservations: 13 13 13 (24x7, call from Australia only) |
n/a |
Before your flight with Qantas Airways, you might want to review the following information:
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