Thai Airways Colombo Office

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Thai Airways is the flag carrier airline of Thailand. As of March 2025, the airline and its subsidiaries fly to over 60 destinations worldwide, including Sri Lanka.

Contact Thai Airways

Thai Airways offers scheduled flights between Colombo and Bangkok / Phuket.

Thai Airways Colombo Contact Information

Colombo City Office

No 3, Sir Earnest De Silva Mawatha
Colombo 03
Sri Lanka

Tel: +94 11 730 7100-5 / +94 11 266 7892-5
Fax: +94 11 266 7890

Email: cmbhttg@thaiairways.com.lk / reservations@thaiairways.com.lk

Office hours: 8:30 am - 4:30 pm (Monday to Friday), Weekend and Public Holiday Closed.

Airport Office

Passenger Terminal Room 74
Bandaranaike International Airport
Canada Friendship Rd
Katunayake 11450
Sri Lanka

Tel: +94 11 225 2057 / 6070
Fax: +94 11 225 2057

Email: cmbkktg@thaiairways.com.lk

Thai Airways Cargo Office

MAC Holdings Private Limited
141/9, Vauxhall Street
Colombo - 02
Sri Lanka

Tel: +94 11 230 9249 / 9200
Fax: +94 11 230 4867

Email: chamindas@macisc.com

Airport Name: Bandaranaike International Airport

Inquiries handled by Thai Airways Colombo Office including:

  • Flight Ticket Booking
  • Flight Ticket Cancellation
  • Flight Ticket Rescheduling
  • Web / Online Check-in
  • Airport Counter Check-in
  • Self Service Kiosk Check-in
  • Unaccompanied Minor
  • Baggage Allowance
  • Duty Free Allowance
  • Flight Information
  • Airport Lounges
  • Visa Information
  • In-Flight Meals
  • Missing Luggage
  • Immigration Services
  • In-Flight Wifi
  • Airport Wifi
  • In-Flight Entertainment
  • Airport Facilities
  • Delayed Flights
  • Thai Airways Codeshare
  • Thai Airways Duty Free
  • Promotional Fares
  • Animals and Pets
  • Thai Airways Lounges
  • Concierge Services
  • Airport Transfers
  • Sports Equipment
  • Airport Transportation
  • Seats Enquiries and Selection
  • Thai Airways Mobile App
  • Visa on Arrival
  • Transit Information
  • In-Flight Duty Free
  • Receipts and Refunds
  • Trip Insurance
  • Star Alliance Member
  • Royal Orchid Holidays
  • Royal Orchid Plus

If you're unable to find the answer from a local agent, please contact Thai Airways 24 hours Contact Center in Bangkok as stated below.

Head Office (HQ) Tel Email
Thai Airways
6 Larn Luang Road
Bangkok 10100
Thailand
+66 2 356 1111 contact@service.thaiairways.com

Before boarding your Thai Airways flight, you might want to review the following information:




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