Thai Airways Sydney Office
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Thai Airways is the flag carrier airline of Thailand. As of March 2025, the airline and its subsidiaries fly to over 60 destinations worldwide, including Australia.

Thai Airways (photo credit to Thai Airways
Official Website)
Contact Thai Airways
Thai Airways offers scheduled flights between Sydney and Bangkok / Phuket.
Thai Airways Sydney Contact Information |
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Sydney City Office 75-77 Pitt Street Sydney New South Wales 2000 Australia Postal Address GPO Box 7077 Sydney 2001 Australia Tel: +61 2 9844 0999 Fax: +61 2 9844 0936 / 9251 1106 National Reservations & Ticketing: 1300 651 960 (within Australia) Email: reservations@thaiairways.com.au / ticketing@thaiairways.com.au Office Hours Monday - Friday : 9:00 am - 5:00 pm Weekend and Public Holiday Closed. Sydney Airport Office Level 3, Sydney International Airport Building Sydney International Airport Sydney, NSW 2020 Australia Tel: +61 2 9669 3033 (during flight operation hours) Tel: +61 2 9669 3033 (lost belonging onboard on Thai Airways) Tel: +61 2 9667 9583 (lost belonging at Sydney Airport) Fax:+61 2 8339 1176 Menzies Baggage Services : +61 2 9693 3248 (delayed baggage) Email: sydfpln@thaiairways.com.au Thai Airways Sydney Cargo Office Level 1, Menzies Aviation Building Sixth Street Mascot NSW 2020 Australia Tel: +61 2 8337 6300 Fax: +61 2 9667 2367 Email: syd.cargo@thaiairways.com.au Airport Name: Sydney Airport |
Inquiries handled by Thai Airways Sydney Office including:
- Flight Ticket Booking
- Flight Ticket Cancellation
- Flight Ticket Rescheduling
- Web / Online Check-in
- Airport Counter Check-in
- Self Service Kiosk Check-in
- Unaccompanied Minor
- Baggage Allowance
- Duty Free Allowance
- Flight Information
- Airport Lounges
- Visa Information
- In-Flight Meals
- Missing Luggage
- Immigration Services
- In-Flight Wifi
- Airport Wifi
- In-Flight Entertainment
- Airport Facilities
- Delayed Flights
- Thai Airways Codeshare
- Thai Airways Duty Free
- Promotional Fares
- Animals and Pets
- Thai Airways Lounges
- Concierge Services
- Airport Transfers
- Sports Equipment
- Airport Transportation
- Seats Enquiries and Selection
- Thai Airways Mobile App
- Visa on Arrival
- Transit Information
- In-Flight Duty Free
- Receipts and Refunds
- Trip Insurance
- Star Alliance Member
- Royal Orchid Holidays
- Royal Orchid Plus

Thai Airways Cabin Crew (photo credit to
Thai Airways Official Facebook)
If you're unable to find the answer from a local agent, please contact Thai Airways 24 hours Contact Center in Bangkok as stated below.
Head Office (HQ) | Tel | |
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Thai Airways 6 Larn Luang Road Bangkok 10100 Thailand |
+66 2 356 1111 | contact@service.thaiairways.com |
Before boarding your Thai Airways flight, you might want to review the following information:
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