South African Airways Shanghai Office

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South African Airways (SAA) is the state-owned flag carrier airline of South Africa, with headquartered in Johannesburg. As of September 2025, SAA operates flights to 17 destinations across 12 countries. The airline serves 4 domestic cities and 13 international destinations, including China.

South African Airways (photo credit to SAA Official Twitter)

Contact South African Airways

South African Airways offers scheduled flights between Johannesburg and Shanghai.

South African Airways Shanghai Contact Information
Shanghai Office (GSA) Room 1101, ZRT Tower No.20, Lane 1228, Jiangchang Road Shanghai, China Tel: +86 21 6362 1461 Fax: +86 21 6340 4380 Open Hours Monday - Friday : 9:00 am - 5:30 pm Closed on Weekend and Public Holidays Airport Name: Shanghai Pudong International Airport South African Airways Shanghai Office Location Map

Inquiries handled by South African Airways Shanghai GSA Office including:

Flight Ticket Booking
Flight Ticket Cancellation
Flight Ticket Rescheduling
Web / Online Check-in
Airport Counter Check-in
Self Service Kiosk Check-in
Unaccompanied Minor
Baggage Allowance
Flight Information
Airport Lounges
Visa Information
In-Flight Meals

Missing Luggage
Immigration Services
In-Flight Wifi
Airport Wifi
In-Flight Entertainment
Airport Facilities
Delayed Flights
Star Alliance Codeshare
Promotional Fares
Animals and Pets
South African Airlink

Airport Transfers
Sports Equipment
Airport Transportation
Seats Enquiries and Selection
Visa on Arrival
Transit Information
In-Flight Duty Free
Receipts and Refunds
Trip Insurance
SAA Holidays
Voyager Program

South African Airways Cabin Crew (photo credit to SAA Official Twitter)

If you're unable to find the answer from a local agent, please contact South African Airways Global Contact Centre in Johannesburg as stated below.

Head Office (HQ)	Contact	Email
South African Airways Airways Park, 32 Jones Road Kempton Park, Johannesburg South Africa	+27 11 978 1111 0861 606 606 (sharecall in SA only)	reservationsjnb@flysaa.com saacustomerservice@flysaa.com