Vietnam Airlines Melbourne Office
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Vietnam Airlines is the largest and flag carrier of Vietnam. As of March 2025, the airline
operates a route network covering more than 20
destinations within Vietnam and over 30 cities worldwide, including Australia.
Vietnam Airlines Aircraft (photo credit to Vietnam Airlines
Official Facebook)
Contact Vietnam Airlines
Vietnam Airlines offers scheduled flights between Melbourne and Hanoi / Ho Chin Minh City.
| Vietnam Airlines Melbourne Contact Information |
|---|
Melbourne Office Level 11, 350 Collins St. Melbourne VIC 3000 Australia Tel: (61-3) 8605 7888 Fax: (61-3) 9606 0214 Email: melbourne@vietnamairlines.com Office Hours Monday - Friday : 9:00 am - 5:30 pm Closed on Weekend and Public Holidays Reservations and Ticketing Tel: (61-3) 8605 7888, choose option 1 Fax: (61-3) 9606 0214 Email: helpdesk.mel@vietnamairlines.com Lotusmiles Tel: (61-3) 8605 7888, choose option 3 Fax: (61-3) 9606 0214 Email: lotusmiles.mel@vietnamairlines.com Cargo - GSA Booking: (61-3) 8318 4422 Email: vncargosales@acpworldwide.com.au Airport Office 2nd Floor, International Terminal Building (T2) Melbourne Airport VIC 3045 Australia Tel: (61-3) 9330 0499 Fax: (61-3) 9330 0399 Email: airport.mel@vietnamairlines.com Office Hours Summer : 7:35 am - 2:00 pm Winter : 6:35 am - 1:00 pm Based on Australian season Airport Name: Melbourne Airport |
Inquiries handled by Vietnam Airlines Melbourne Office including:
- Flight Ticket Booking
- Flight Ticket Cancellation
- Flight Ticket Rescheduling
- Web / Online Check-in
- Airport Counter Check-in
- Self Service Kiosk Check-in
- Unaccompanied Minor
- Baggage Allowance
- Duty Free Allowance
- Flight Information
- Airport Lounges
- Visa Information
- In-Flight Meals
- Missing Luggage
- Immigration Services
- In-Flight Wifi
- Airport Wifi
- In-Flight Entertainment
- Airport Facilities
- Delayed Flights
- Vietnam Airlines Codeshare
- Vietnam Airlines Duty Free
- Promotional Fares
- Animals and Pets
- Lotus Lounges
- VNA Holidays
- Airport Transfers
- Sports Equipment
- Airport Transportation
- Seats Enquiries and Selection
- Vietnam Airlines Mobile App
- Visa on Arrival
- Transit Information
- In-Flight Duty Free
- Receipts and Refunds
- Trip Insurance
- Lotusmiles Membership
- SkyPriority
- SkyTeam
Vietnam Airlines Cabin Crew (photo credit to
Vietnam Airlines Official Facebook)
If you're unable to find the answer from a local agent, please contact Vietnam Airlines 24/7 Contact Center in Hanoi as below:
| Head Office (HQ) | Contact | |
|---|---|---|
| Vietnam Airlines 200 Nguyen Son Street Bo De Ward, Long Bien District Hanoi, Vietnam |
1900 1100 (within Vietnam) +84 24 3832 0320 (from Overseas) |
telesales@vietnamairlines.com |
Before boarding your Vietnam Airlines flight, you might want to review the following information:
folder_open Vietnam Airlines