Vietnam Airlines Vienna Office

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Vietnam Airlines is the largest and flag carrier of Vietnam. As of March 2025, the airline operates a route network covering more than 20 destinations within Vietnam and over 30 cities worldwide, including Austria.

Vietnam Airlines Aircraft (photo credit to Vietnam Airlines Official Facebook)

Contact Vietnam Airlines

Vietnam Airlines offers scheduled flights between Vienna and Hanoi / Ho Chin Minh City.

Vietnam Airlines Vienna Contact Information
Vienna Office (GSA) Aviareps Airline Management Service Ges.m.b.H. Untere Donaustraße 11/3.OG A-1020 Vienna Austria Tel: +43 1 585 36 30 14 Email: vietnamaustria@aviareps.com Airport Name: Vienna International Airport

Inquiries handled by Vietnam Airlines Vienna GSA Office including:

Flight Ticket Booking
Flight Ticket Cancellation
Flight Ticket Rescheduling
Web / Online Check-in
Airport Counter Check-in
Self Service Kiosk Check-in
Unaccompanied Minor
Baggage Allowance
Duty Free Allowance
Flight Information
Airport Lounges
Visa Information
In-Flight Meals

Missing Luggage
Immigration Services
In-Flight Wifi
Airport Wifi
In-Flight Entertainment
Airport Facilities
Delayed Flights
Vietnam Airlines Codeshare
Vietnam Airlines Duty Free
Promotional Fares
Animals and Pets
Lotus Lounges
VNA Holidays

Airport Transfers
Sports Equipment
Airport Transportation
Seats Enquiries and Selection
Vietnam Airlines Mobile App
Visa on Arrival
Transit Information
In-Flight Duty Free
Receipts and Refunds
Trip Insurance
Lotusmiles Membership
SkyPriority
SkyTeam

Vietnam Airlines Cabin Crew (photo credit to Vietnam Airlines Official Facebook)

If you're unable to find the answer from a local agent, please contact Vietnam Airlines 24/7 Contact Center in Hanoi as below:

Head Office (HQ)	Contact	Email
Vietnam Airlines 200 Nguyen Son Street Bo De Ward, Long Bien District Hanoi, Vietnam	1900 1100 (within Vietnam) +84 24 3832 0320 (from Overseas)	telesales@vietnamairlines.com